Privacy Policy

Effective date: 16 September 2026

Poker Forge Albany respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our offline poker venue.

This policy applies to all personal information collected through our website, phone enquiries, and in-person visits to our poker room. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website or providing your information, you agree to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide when you enquire about poker nights, private poker, or make a reservation. This may include your name, phone number, email address, and any details you share about your poker preferences.

  • Contact details: name, phone number, email address.
  • Enquiry details: preferred poker nights, number of players, private poker requirements.
  • Technical information: IP address, browser type, pages visited (collected automatically via cookies).

We do not collect financial information or payment details as all poker is offline and face-to-face.

How We Use Your Information

We use your personal information to respond to your enquiries about offline poker, manage reservations for poker nights and private poker, and improve our poker room and card lounge services.

  • To process and confirm your reservation or enquiry.
  • To communicate with you about your visit to our poker venue.
  • To send you information about upcoming poker nights or private poker events, if you have opted in.
  • To improve our website and services based on usage patterns.

We do not sell or rent your personal information to third parties.

Disclosure of Information

We may disclose your personal information to third-party service providers who assist us in operating our website or managing reservations, such as hosting providers or email services. These providers are contractually obligated to protect your information.

  • We may disclose information if required by law or to protect our legal rights.
  • We do not disclose your information to any third parties for marketing purposes without your consent.
  • All disclosures are limited to what is necessary for the stated purpose.

No disclosure to poker-related third parties unless necessary for your enquiry.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes using secure servers, encryption where appropriate, and restricting access to authorized personnel only.

  • Information is stored on secure servers located in Australia.
  • Access to personal information is limited to staff who need it to perform their duties.
  • We regularly review our security practices to ensure they remain effective.

No specific security certifications are claimed.

Cookies and Analytics

Our website uses cookies to enhance your browsing experience and to analyze how visitors use our site. Cookies are small text files placed on your device that help us remember your preferences and understand site usage.

  • We use essential cookies for basic site functionality.
  • We may use analytics cookies to collect anonymous usage data, such as pages visited and time spent on site.
  • You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

No third-party advertising cookies are used.

Your Rights and Choices

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. You may also request that we delete your information, subject to legal requirements.

  • To request access or correction, contact us using the details provided below.
  • We will respond to your request within a reasonable timeframe, usually within 30 days.
  • If we refuse your request, we will provide reasons and inform you of available complaint mechanisms.

Contact for privacy requests

Email: [email protected]

Phone: +61 8 6827 4936

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a new effective date. We encourage you to review this policy periodically.

  • Material changes will be highlighted on our website.
  • Continued use of our website after changes constitutes acceptance of the updated policy.

Current effective date: 16 September 2026

Contact Us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us using the details below. We will respond to your enquiry as soon as possible.